As a consultant at a top digital agency I’ve burned the midnight oil leading large multidisciplinary teams towards envisioning and executing creative solutions for complex business challenges faced by major corporations.
Over the past few years I've worked "in-house" for major brands and startups building nimble teams (often from scratch) and managing their efforts across agile pods. In addition to establishing UX best practices and product design systems my focus has been to employ generative and evaluative research in conjunction with customer analytics to identify and prioritize customer pain points as well as opportunities to improve engagement experiences. Further I lead, guide and oversee design teams, in collaboration with Product, Engineering and SMEs to imagine, iterate and deliver user-centered design solutions. As a manager and mentor, I routinely provide guidance and assistance to my team members at whatever depth is necessary to produce the best work as well as help individuals grow their careers. I regularly engage with different business organizations, senior leadership and manage external vendors. I have a keen understanding of what it takes to build consensus, make decisions and drive action. Thank you in advance for your consideration. I hope we can connect and have a deeper conversation. Best, Vincent Santo
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